How we'll get there.

STRATEGY

The Brooklyn Hospital Center will develop standardized processes to enhance our quality and efficiency, built on a thorough grasp of the barriers impeding patient access to care. We will also update our facilities and technology
to ensure our staff has the tools they need to deliver high quality, safe care, while creating a workforce committed to safety and excellence.

MEASURES OF SUCCESS

The Brooklyn Hospital Center will gauge the success of this initiative with evidence of proven progress in attaining quality goals, including awards, growth in elective case volume, improved patient satisfaction and patient flow, a
lower number of sentinel events and a decline in patient no-shows.