Over the past 164 years, The Brooklyn Hospital Center has evolved into a leading provider of the highest quality health services, education and research, keeping Brooklyn healthy with a special commitment to excellence and compassion.

Now we are poised to build upon our long tradition of outstanding service to our community, with a comprehensive strategic plan designed to ensure our growth and continued success over the next five years.

Guided by our mission, our vision and our core values, the goals and strategies outlined in this systematic plan will help The Brooklyn Hospital Center deliver the highest quality patient care and customer service, attract and retain the best employees, achieve and maintain fiscal well-being, bolster our research and educational programs, and make our services even more accessible – positioning us as the premier destination health care center for the people of Brooklyn and beyond.

Where we're going.

The goals of The Brooklyn Hospital Center’s ambitious strategic plan for the next five years are to:

1. Provide superior access to patient care of outstanding quality and safety.
2. Create a patient-focused culture that values customer service.
3. Develop destination clinical programs within a modern infrastructure.
4. Achieve financial strength for The Brooklyn Hospital Center.
5. Become the employer of choice for a committed and caring staff.
6. Build a destination medical staff.
7. Strengthen The Brooklyn Hospital Center’s research and educational programs.
8. Position The Brooklyn Hospital Center as a leading and respected health care and educational resource to the communities of Brooklyn and greater New York.

Process

Using a proven three-phase approach, we created a strategic vision aimed at advancing our three fundamental areas: clinical care, education and research.

We conducted extensive strategic planning interviews to pinpoint our strengths, weaknesses and opportunities. We surveyed people throughout the hospital, gathering their input on core values and priorities identified in our interviews. We performed a comprehensive assessment of our operations and infrastructure. Finally, we set measurable goals and objectives, and defined strategies and tactics to reach them. Going forward, we will implement the tools to actualize our plan while effectively communicating with stakeholders.

Together, we will bring our plan to life in a challenging, dynamic health care environment.