TBHC Introduces the Clinician Desktop

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TBHC Introduces the Clinician Desktop

August 3, 2005

In late 2004, The Brooklyn Hospital Center's (TBHC) Information Systems initiated a project to create a Clinician Desktop PC. This system was implemented to "bridge the gap" between where we currently are with information technology and where we envision TBHC in the next few years.

Irene Farrelly, Vice President of Information Systems, explained the process: "We acquired fifteen PCs through HUD funding, and created a sample PC desktop with a series of icons that provides access to various system environments. These systems included Cerner Radiology for finalized radiology and nuclear medicine reports, Cerner Pharmacy for patient medication profiles, Eagle patient inquiry, Internet access, Milliman Guidelines, and the creation of a public viewing area on our Intranet, QMS. This public area contains access to the Administrative Policy and Procedure Manual, the Nursing Manual, the hospital's Medication Formulary, Abbreviation and Exclusion Lists, HIPAA Policies, Key Personnel Directory, JCAHO information and other items as provided to us for posting on this site. We have also included a 'Read Me First' icon on each desktop which contains information about the features on the clinician desktop, the applications available, and how to use them. As new features are added, information will be updated on the QMS server and be immediately available on the desktop."

"In March, working with Rey Rivera, Senior Director of Nursing, we began deployment of these PC's, hired three college students to train physicians and nursing staff on the access and use of each of these systems, and began scheduling training sessions. At present, training is held twice a week, Tuesdays and Thursdays, from 12:30 p.m. to 5:00 p.m. in both the Information Systems Training Room for physicians and the Nursing Computer Lab for the Nursing Staff. As part of the one-hour training session, each attendee completes a Clinician Desktop Access Request form in order to obtain user IDs and passwords, which are required for system use."

"To date, approximately 350 physicians and nursing staff have been trained. In addition, we have provided the Cerner Radiology and Pharmacy icon at Caledonian, Williamsburg , Manhattan Avenue, and La Providencia to enable their staffs to display finalized radiology results as needed. We have also provided Cerner in various locations at the Downtown Campus and Maynard on request."

In March, Information Systems has also placed an OVID icon on each clinician desktop, in the medical library, in both training centers, and other PCs as requested in clinical department areas. OVID is a subscription service that provides for access to medical journals on the internet.

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