Please read below for more specifics. If you still have questions, please call 718-250-8080.
We understand how overwhelming it can be to deal with health and billing issues all at the same time. We also know that medical bills and insurance details can get confusing. Our goal is to make the process as easy as possible for our patients to understand.
Hospital bills are based on the type and complexity of the care received. The amount owed may include insurance deductibles, non-covered services or items, co-payments, co-insurance, in appropriate cases, and/or balances due after insurance has paid on a charge.
We file a claim with the patient's insurance carrier. For certain types of insurance coverage, if there is a balance due after the insurance company has processed the claim, or if the person does not have insurance, we will mail a statement (see sample bill) that shows the balance due after insurance payments.
Please note that account balances are to be paid 21 days from the statement date. If a person is unable to pay in full by that date, the person is advised to contact our Financial Representatives to make payment arrangements.
If and when receiving a bill a person is unable to pay, whether uninsured or underinsured and need financial assistance contact our financial assistance representatives. Our representatives will help you determine if you qualify for a government or Financial Assistance Program (FAP).
Services are also available whether one needs assistance paying for a one episode, procedure or continuing care, we’ll work closely with you to prepare a plan appropriate to you and your family’s needs.
Our representatives are located in The Patient & Family Service Center the second floor main building or via telephone 718-250-8080 to offer you the convenience of a variety of services at one location in order to expedite your needs. Our representatives are friendly and professional staff who will be glad to assist with the following services.
- Admitting forms and documentation
- Financial Information and payment options.
- Insurance Market Place.
- Sliding-scale fees.
- Qualifications for financial assistance.
- Cashier for Metro Cards and Payments.
Pay Your Bill Online
Please click here if you would like to pay your bill via secure online transaction.
Frequently Asked Questions
Completed application forms are to mailed to:
The Brooklyn Hospital Center
Patient Financial Services
121 DeKalb Avenue, Room 105
Brooklyn, New York 11201