We Look Forward to Seeing You!
Our healthcare workers have heroically fought on the frontlines of the COVID-19 battle, and we remain here for those who continue to come in with COVID. But we also need to return to providing care for those patients getting a knee replaced, seeking relief for a painful spine debilitation, or are considering life-preserving weight-loss surgery. We serve our community’s healthcare needs in a myriad of ways. As COVID-19 remains in the community until a vaccine is created, we know you have a multitude of questions about how TBHC will continue to deliver safe, effective and compassionate care.
Here's what you need to know about coming in for a visit to one of our ambulatory care sites:
- Ambulatory sites are now open with modifications to ensure your safety.
- As a precaution, all patients and visitors will be screened for COVID-19 symptoms at all access points to the hospital and ambulatory sites.
- Appointments are being scheduled to assure that a safe number of patients are allowed in the waiting room at any one time and that social distancing can be maintained at all times by both patients and staff. Masks are required to be worn by all patients and those accompanying patients at the visit. All staff are wearing masks, as well.
- Only one parent or caregiver is allowed with a patient, including one for an elderly or handicapped patient, and one to accompany a pregnant woman during prenatal visits.
- Patient exam rooms will be closely monitored throughout the day and disinfected as needed. The waiting areas and common areas will be cleaned and disinfected periodically during the day and each evening.
- Telemedicine visits are available for patients, as well as COVID-19 screening.
For more information on how the hospital is continuing to deliver safe, effective and compassionate care, please visit our Coronavirus update page.
The Brooklyn Hospital Center (TBHC) officially broke ground July 2019 on the Emergency Department renovation project. The project is, in part, funded by a New York State Department of Health Transformation Grant of $25 million, the largest award for any New York City health provider in the year that it was granted. This renovation will revolutionize the hospital’s response to traumatic injury and illness, resulting in a state-of-the-art facility within lifesaving minutes of our neighbors’ homes (see above rendering).
Recent statistics show that TBHC saves time, too, with its “door-to-balloon” performance, the time it takes for an emergency heart attack patient to get to cardiac cath intervention. For instance:
- TBHC clocks in under 90 minutes from EMS arrival to intervention 100% of the time (as opposed to overall New York State’s 87.7%).
- For first medical contact to balloon, TBHC beats 90 minutes 68.8% of the time and for walk-in patients to device, 85.7% of the time — all consistently better than New York State percentages.
- TBHC’s median time beats the recommended time by more than half.
Furthermore, TBHC is a NY State Designated official Stroke Center and has recently earned The American Heart Association and American Stroke Association’s Get with The Guidelines® (GWTG) Heart Failure and Stroke Gold Plus Quality Achievement Awards for its best medical practices for stroke and heart care.
The 18-month renovation will result in bright, airy spaces that will accommodate new waiting areas, including those specifically for results. The entrance to the ED will be through a newly renovated hospital lobby that will be transparent and welcoming with direct access to the triage rooms. Quick registration will be used to accelerate patient flow to treatment. New triage, exam and treatment rooms, including a rapid assessment treatment area, and bariatric, psychiatric observation, cardiac treatment and bereavement rooms. Better space and flow for support services such as a radiology room, CT scan room, satellite pharmacy and discharge room will also be included.
Having an Emergency? Call 911 for assistance now.
The Brooklyn Hospital Center Emergency Department provides emergency services 24 hours a day, 365 days a year. We are a Level 2 Trauma Center, fully equipped to offer comprehensive emergency medicine to patients suffering traumatic injuries. We provide the highest quality of emergency medical care available, while ensuring you remain as comfortable as possible.
Our outstanding team of board-certified physicians and specialists have extensive training in Emergency Medicine. The entire staff is highly experienced, handling more than 60,000 emergency cases every year, treating the full scope of patient injuries and illnesses.
The Emergency Department of The Brooklyn Hospital Center is dedicated to the diverse community of Brooklyn. We speak multiple languages, and our trained staff and language coordinators are always available to communicate with you to ensure your needs are understood.
Visitors are welcome, and visiting hours are 24 hours per day, 7 days per week. However, because treatment areas are small, no more than two visitors may be with a patient who is receiving care. Friends and family are invited to use our waiting area, or to visit the cafeteria.
(Video from July 10, 2019, courtesy of News12)