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I registered online but cannot remember my username and password. What do I do?

  1. Click on “Check Your Application Status” link, located in the top right hand of the Portal page.
  2. Click the Forgot Password link located below the Login Name and Password fields on the Login page.
  3. Enter the email address you used when you originally created your profile. If you enter a different email address not in the system, your password will not be retrieved.
  4. Check your email, and click the link provided to follow the reset password steps.

What do I do if the username and password don’t work?

Please contact our database administrator at (718) 250-6293.

I am having difficulty accessing the portal, who can I contact for help?

Please contact our database administrator at (718) 250-6293.

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