Service That Goes Above and Beyond

Brooklyn College student and dancer Dallas Griffin is a busy guy, and like many busy young men, he simply does not have the time for healthcare setbacks. So, he battled through ongoing knee problems on his own. “I had dealt with pain and the knee misaligning,” Mr. Griffin recalls. “Typically, I could work it back in place and keep going, though it certainly wasn’t getting better over time.” One night last year, after a physically strenuous workout, the knee locked up on him. This time was different, and there was no realigning or making it work.

Mr. Griffin decided to head to TBHC, his community hospital, not far from where he lives. With an ambulance on the way, Mr. Griffin knew the EMTs would have a challenge getting him down four narrow flights of stairs. So, again, not one to sit around and wait for things to happen, he packed a small bag and hopped down to meet them. From that point on, Mr. Griffin had no choice but to put himself and his injured knee into TBHC’s hands.

“Dallas presented at the Emergency Department on Wednesday with a locked meniscus, which accounted for the lack of movement,” says Bryan Conti, MD, Orthopedic Surgeon. “His MRI was scheduled for Thursday, and indicated the need for surgery. I had an out-of-town trip coming up, but I didn't want Dallas to wait any longer than necessary.” TBHC had Mr. Griffin in the operating room just three days later. Today, Mr. Griffin is on the mend and has been as pleased with his follow-up care as he was with his emergency care.

That’s the kind of service that sets TBHC apart and has neighbors like Dallas Griffin asking, “Why go elsewhere?”