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Public Notice

How To Report Your Concerns Regarding Quality Of Care And/Or Safety

Inpatient and Ambulatory Care

Monday through Friday 9:00 am – 5:00 pm       

Quality of Care:  Patient Relations Office at (718) 250-8292

Safety:  Safety Officer at (718) 250-8535

Weekends, Holidays and Evenings           

Quality of Care & Safety:  Nursing Supervisor at (718) 250-8025        

Security:  Office of Security 24/7 at (718) 250-8099

 

If you feel your concern about patient care or safety has not been adequately addressed by Hospital staff, you may contact the Office of Quality Monitoring of The Joint Commission as follows:

Online: https://www.jointcommission.org/report_a_complaint.aspx

E-mail: patientsafetyreport@jointcommission.org

Phone 1-800-994-6610

Fax: 630-792-5636

Mail:  Office of Quality and Patient Safety
The Joint Commission
One Renaissance Boulevard
Oakbrook Terrace, Illinois 60181