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For Patients and Visitors

The Brooklyn Hospital CenterTrue healing requires more than just excellent medical care. It also requires care for the patient's mind and spirit, which is why we know that visits from friends and loved ones are an integral component of patient recovery. At The Brooklyn Hospital Center, our goal is to make it as pleasant and convenient as possible to visit a patient. Read below, for many helpful resources for patients and their families:


For directions to the hospital, please visit our Locate a Service or Center page.


To speak with our Patient Relations staff, please call 718-250-8292.


To connect to TBHC WiFi:

  1. Select TBHC-Guest Network in your device's wifi settings.
  2. Complete the form on the screen.
  3. Remember to read and accept the terms of use, by checking the box and clicking register.
  4. Click login on the final page.
  5. You're all set!


Visiting Hours

Except where indicated below, general visiting hours are 24 hours a day, seven days a week.

Intensive Care Unit (ICU)
11 am - 8 pm all other visitors

Pediatric Intensive Care Unit (PICU)
24 hours for parents
(one parent may stay overnight)
11 am - 8 pm all other visitors

Neonatal Intensive Care Unit (NICU)
24 hours for parents
(no siblings or other visitors allowed)
12 pm - 2 pm & 5 pm - 7 pm for grandparents

Post-Anesthesia Care Unit (PACU or "recovery room")
11 am - 8 pm (for patient wellbeing we request 20-minute visits only)

Maternity Unit
9 am - 10 pm for fathers and partners
1 pm - 2 pm & 5 pm - 7 pm for siblings
11 am - 8 pm for all other visitors

Emergency Department
24 hours (one visitor at a time)

Please obtain a Visitors Pass from the front desk immediately upon entering the building.

  • Children younger than 15 must be accompanied by an adult.
  • Due to space limitations, only one parent may stay overnight in the Pediatric Intensive Care Unit.
  • Visiting is limited to two persons at the patient's bedside at any given time. Only one visitor is allowed for Emergency Department patients.
  • You can obtain a patient’s direct telephone number by calling Patient Information at 718-250-8268.


To find your way around TBHC:

The Brooklyn Hospital Center Floor Map